Curb appeal is everything! Here is what your HOA is doing to maintain
beautiful landscaping that enhances your property value.
Hello homeowners! It is almost spring, and your landscaping team has been busy at work to ensure our common areas look their best. In January, Board member Lisa Solick, Community Association manager Laurie Bihailo, North Shore Maintenance’s Irving Alvarado, and North Shore Compliance Manager Tanner Mews, and Servello & Sons’ (our landscaping vendor) Keith Lindquist toured the entire property to inspect landscape changes. These have been made following recommendations made by renowned horticulturist Tom MacCubbin, who has more than 50 years of experience in his field. He is best known for sharing gardening advice through his newspaper column, podcasts, and books, and was on the air in both radio and TV for decades.
Entrances and Exits
At the main entrance, many plantings as well as maintenance of existing foliage was completed in 2023. This greatly increases the attractiveness of the location and creates a great first impression for those visiting the community. On this tour, the team examined the hollies mulched along the roadside and decided not to increase mulch at this time. Much of the Asiatic Jasmine will be replaced with sod, including those between the road and sidewalk.
The Heron entrance Dwarf Yaupon Holly is under review for replacement. In the meantime, landscapers will try pruning to ½ the height to try to increase the health of the plants.
At the Myrtle Creek Autumn entrance, the Little John Bottlebrush trees will be replaced.
At the office exit, changes were recommended to increase visibility for sidewalk pedestrians. These include cutting back Ti Plants, removing existing Duranta and refreshing with new plants. Areas that are bare will be sodded.
Waterways
For the natural water features, the team recommends reducing the water lilies by 1/3 to 1/5 as they are invading the lake near the entrance. For Autumn Pond, it has been suggested to remove the Water Viburnum and to add more firebush to fill existing voids on both ends.
Golf Course Areas
In the golf course area, several recommendations have been made. These include under-palm planting at the edge of the course before Myrtle Creek. This calls for the planting of up to 30 plants with a grass-type look, potentially Lomandra Breeze. It is recommended that the voids in the median near the golf course entrance be filled with firebrush, with the declining Duranta and Loropetalum being removed and replaced only with new Duranta.
Recommendations have been made for the plantings at the Golf Course Circle, including fertilizing the Petunias, and adding a mix of Begonias, Angelonias, and Dwarf Zinnias along the outer edge. Existing plantings will remain until March, and plants to add height will be considered at that time.
Common Roadways and Walkways
Throughout the community, shrubs have overtaken walkways lessening space for walkers. Shrubs will be trimmed so they don’t encroach onto the sidewalk.
Overgrown invasive plants located near the bridge before Kirby Smith Road need attention. This includes cutting back Walter Viburnum on both sides of the road at the bridge, removing the large Brazilian Pepper Tree, which is blocking the view, and filling the voids as needed with firebrush.
The median island improvement between Myrtle Creek and Autumn Creek Lane will include additional sod to fill voids in front of the Loropetalum and Firebrush, and removal of the Asiatic Jasmine beds.
To conceal utility boxes and the lift station, the addition of Viburnum Suspensum in front of the sprinkler head outward, with Trinette in front to the sidewalk was discussed.
Dog Walk Area Improvements
The designated dog walk area needs shade and view barriers. It is recommended that a row of 20-25 Crape Myrtles be added in shades of Natchez white and Tuscarora pink, or Muskogee lavender-pink. These trees can be planted in the near future.
Other Foliage Issues
Many of the lovely Crape Myrtles are being damaged by Spanish moss. Not normally an issue with other trees, the moss overtakes the trees and causes health decline or limited growth, so the moss will be removed from all the crape myrtles. The Phoenix palms will continue to receive bronzing and nutrient injections until they are back to full health. Finally, landscapers will focus on the removal of dead or declining plants.
These improvements will help to best showcase our beautiful community.
Board Approves Purchase of Work Cart for Maintenance Use,
Approves Irrigation Study

Photo is for reference only. Exact color and features are yet to be determined.
At a board meeting on February 20th the Board approved the purchase of a much-needed work cart for the use of maintenance personnel. It will replace an old work cart purchased from the golf course a few years ago that is no longer reliable.
The OX400 Tracker work cart, is not to exceed $12,500 including sales tax, delivery to North Shore and all accessories. All of the costs will be paid using funds received a few years ago from the Eminent Domain suit against Orange County when it took a piece of land owned by North Shore. Thus, the purchase does not affect the budget other than for future maintenance costs.
The Board also approved the hiring of an engineering firm to do a study on the irrigation system to determine the most functional and budget conscious way to mitigate current deficiencies. The study will shed light on whether a whole new system is necessary or if the continuous fixes and upgrades to the current one make financial and operational sense.
Additionally, Sokol & Sokol was approved to perform the HOA’s 2023 financial statements audit as well as to prepare the annual tax return. Not only is it good business practice to have an annual audit, it is required by the State of Florida for an HOA our size.
Additionally, some changes were made to the Architectural Planning Criteria (APC) and you can find the document on the HOA website.
And in other association business, the date of the Annual Meeting was set for April 30th. The location and time of the meeting will be announced in the annual meeting notice.
The meeting was conducted via Zoom, with only 14 homeowners in attendance out of 28 who registered for the meeting. Three homeowners had questions or comments such as why we didn’t get bids from several different CPA firms to perform the audit, why don’t we go back to in-person meetings instead of Zoom, how many board seats are up for election this year, and whether we could advance agenda items to homeowners ahead of meetings. Association Manager Laurie Bihailo and Board members attempted to answer the questions as best as possible. Bids from other CPA firms were not sought out because the quote we received from the new firm is very competitive and they were actually recommended by BDO. As it pertains to Zoom, it is the technology preferred and used by most businesses today including the Orange County Court system for hearings, depositions, swearing in, etc. As for the upcoming annual meeting, there are two seats up for election this year. Last but not least, any questions regarding a meeting’s agenda topics may be directed to Laurie via phone call or email.
So, what exactly did your HOA get done in 2023? Here are some highlights.
It’s hard to believe that we are already entering the third month of this year. The HOA staff and Board strive to make this year as productive and successful for our community, if not better, than 2023. In the spirit of transparency and accountability, we’d like to share with you some of the top accomplishments for 2023:
- Water and electricity at the dock: The observation dock is one of this community’s top assets, which enables residents to access their own natural retreat full of native plants, wildlife and birds along the banks of Lake Hart. Since it was built by the developer, we’ve never had water and electricity over there, until now. In 2023 we installed these utilities on site. The HOA maintenance staff is now able to power wash the deck and walkway regularly, instead of having to hire an outside contractor with a generator to perform the work. The savings will be in the thousands.
- Landscaping: As we detail in this newsletter’s first story, we completed landscape enhancements throughout North Shore. Several community entrances also received makeovers, trees along the boulevard were trimmed and hedges added. Additionally, our Mallard Parking lot received a much-needed landscaping overhaul. Please take a look at the story on landscaping for a fuller description of the beautification work that was performed to enhance our community aesthetics.
- Irrigation system: Our maintenance staff worked alongside several of our vendors on irrigation repairs and additions that were needed throughout NSLH. Gutters were installed around the roof of the community center. Several storm drains throughout the community were repaired and cleaned out professionally. The drains were clogged with litter, leaves and grass, some of which may be the product of yard cleaning. When performing yard work, be sure to take measures so that your clippings do not end up in the street or gutters. This is what causes water to drain slowly, sometimes even reaching driveways, when we experience heavy rains.
- Sidewalks and potholes: During the summer months, repairs and replacements were made to the sidewalks. Many inlets were repaired as well. After inspecting for potholes throughout the community, our Association Manager, Laurie, found some in the Lakeshore community that she believed were utility related and, therefore, county responsibility and reached out to county officials for solutions. They ran several tests and concluded that, indeed, the community was not responsible for these repairs and took care of the issue right away. Other potholes found throughout were repaired by our contractor or the maintenance staff depending on size.
- Foam Party: In the summer, we hosted a foam party with inflatables and treats for our youngest residents that was a smashing success. Laughter and joy filled the air and neighbors who had never connected had a chance to meet. We strive to hold more community events like this that helps everyone pause for a little while and just be in the moment. Big shoutout to Alisha Vozzella, who heads our social committee, for such a fantastic initiative.
- Christmas Toy Drive: The generosity of this community knows no bounds. When Henry and Paige, two young North Shore residents who are 10 and 12 respectively, asked for toy donations to bring joy to children who are spending Christmas in the hospital, you responded without hesitation. More than 250 toys were donated by you and, as a result, the real meaning of Christmas lives on. Thank you North Shore!
- New Year’s giveaway: Alisha Vozzella hit it out of the park yet again with a New Year’s Eve swag bag giveaway. She recruited several youth who live in the community to assist her in filling up and distributing almost 200 bags full of festive goodies: non-alcoholic bubbly cider, hats, glasses, horns, beads and many other items that added to the fun of many families in our community as they welcomed 2024.
Zoom Video Conferencing Technology
Enhances Access to Meetings For All
Since the pandemic we have been taking advantage of the convenience of videoconferencing technology. For the most, it has been well received for its convenience, accessibility and reliability. Not surprisingly, it has become the preferred way to conduct business meetings everywhere, including government entities and the judicial system, which uses it daily for depositions, hearings and many other legally sensitive matters.
Some in the community have raised questions pertaining to its proper use for HOA meetings that we’d like to address. The Department of Business and Professional Regulations, which oversees HOAs in our state, recognizes the use of Zoom and other video conferencing technology for HOA Board and Committee meetings.
Additionally, there’s nothing in Florida Statutes Chapter 720.303(2)(b), which regulates HOAs, precluding this practice. It states that members “have the right to attend meetings of the board.” For clarification purposes. It doesn’t mandate one particular way in which the attendance must be enabled, but rather that it is the members’ right to to attend. Zoom fulfills this right while making the meetings more accessible to all regardless of meeting room space, which in our case is very limited, and other potential restraints. Via Zoom, homeowners can attend Board and various Committee meetings regardless of their physical location, and even as they are on the go from any mobile device.
This HOA will continue to make its Board and various Committee meetings accessible to all homeowners by continuing the use of this technology.
Reserve Fund Study Recommends Refurbishing North Shore’s Entrance Monuments
Each year, as part of the annual budget process, the Board authorizes either a new Reserve Fund study or an update as part of a multi-year agreement with an independent company performing the Reserve Fund study.
During 2023 the final update of a three-year agreement was conducted by Global Solutions Partners. Each year the company conducting the study looks at least thirty years down the road to consider the cost of projected reserve fund assets repairs and replacements.
Highlights of the 2023 update:
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- The Reserve Fund balance as of January 1, 2024 was $2,370,581.
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- An annual inflation rate of 2.5% was used in the calculations of future expenditures.
- The contribution needed from the HOA to the Reserve Fund for 2024 is $500,000.
- The reserve study is recommending that we refurbish:
- All of the neighborhood entrance monument signs including the rock façade structure supporting the signs and the rock façade structures (columns) supporting the entrance and exit gates.
- The monument sign and rock façade structure supporting it at the Moss Park Road entry as well as the rock façade structures supporting the metal fencing along the bridge at the Moss Park Road entrance ponds.
The total estimated costs of the refurbishments are $293.041 per the Reserve Study. The Board approved that project and expenditure as part of the 2024 budget. Staff will soon be putting together a Request for Proposal (RFP) to send out to potential vendors to receive bids on the project. This is a very time-consuming task and usually takes around three months to complete the process of selecting a vendor.
Additionally, the Board approved at the February 20th meeting to have a study done of our existing irrigation system to determine whether we should plan on replacing the system or continue to repair it as needed. The system is now at least twenty years old and has been repaired multiple times over the past twenty years. Laurie Bihailo, the HOA manager, has talked to two different companies and received very rough estimates in excess of $1,000,000 to replace the system. This study, which will cost around $42,000, will be paid out of the Reserve Fund since we have been reserving the future cost of replacing the system.
You can find a copy of the latest update to the Reserve Study on the website at northshoreatlakeharthoa.com.
Compliance Strives for Uniformity and Aesthetically Pleasing Community, Inspections will Focus on Key Elements
Our homeowners association (HOA) strives to do the best possible job managing amenities and maintaining common areas. Part of our job is also to encourage homeowners to understand and adhere to the association’s Covenants, Conditions and Restrictions (CC&Rs), as well as HOA policies to help provide uniformity and a beautiful community we can all be proud of.
Over the course of this year, Compliance Manager Tanner Mews will be focusing his inspections on various aesthetic elements such as:
- Cleanliness of home exteriors, including walls, driveways and sidewalks that may be in need of pressure washing,
- Well maintained lawns that are free of weeds within the turf and flower beds,
- Properly maintained trees and bushes, including appropriate trimming and pruning, as well as dead branch removal. The latter is particularly a noticeable eyesore in palm trees.
It is important to communicate with our staff if you receive a notice. Homeowners will be able to use multiple platforms to communicate with the staff such as Vantaca, the new software that Access Management is transitioning to, email and phone. If you prefer to discuss it in person, you are more than welcome to drop by the office. It may be the case that you are working to resolve the issue, but without proper communication there may be no way to tell with just a visual inspection. By sharing your feedback and bringing the staff up to date you will avoid unnecessary fines.
We understand that getting some issues resolved, especially those that require the hiring of a contractor, may take some time. That’s why homeowners may request an extension to complete the work. However, extensions can only be granted after a homeowner has received their second notice. And in the case of issues that for some reason or another may require even more time to address them properly, homeowners can often turn in an application to the Architectural Review Board (ARB) to have a greater period of time granted. Once the approval has been requested, the violation will be placed in a monitored status throughout the ARB approval process. If approved, homeowners are granted six months to complete the work which will be followed by an inspection. Please remember that if you have an open compliance violation, it must be resolved before you submit applications for any other projects unrelated to the open violation.
Announcements
Spring Garage Sale: One of North Shore’s most popular community events is back on April 6, 8 a.m.- 1 p.m. Take advantage of your spring cleaning and clear the closets of those items you no longer need. While at it, don’t forget the garage. Your lightly loved articles may be someone else’s treasure. To participate, email the management office at northshore@accessdifference.com with your full name and address, indicating you want to be part of the event. You can drop by the office too if you’d prefer to do this in person. Please, if planning to participate, do register because a county permit is needed. But no worries, we’ll pull it for you! Deadline for registration is March 23.
Social Room Update: North Shore’s front office staff continues to work diligently sorting through the tremendous amount of files that were left for several years at a storage unit. These files are currently being stored in the social room and we are aiming to have this project completed over the next few months. We are hopeful that once our social room is available again, we can bring bigger and better events for our community to enjoy. Thank you for your patience and understanding.
Dog Park Waiver: Friendly reminder that if you are taking your furry friend to the dog park, please scan the QR code on any of the signs to fill out the waiver required by our insurance company. We are glad you are enjoying our newest amenity.